Refund policy

At Elegance Avenue, we do not offer monetary refunds. However, if a product is received in a damaged or defective condition, customers may be eligible for store credit equivalent to the product value, subject to verification and approval.

Please note that applicable shipping charges are non-refundable and will be excluded from the store credit amount.

To report a damaged or defective product, please contact our customer support team with the relevant details and photographs of the product upon receipt.

Elegance Avenue reserves the right to assess each case before approving store credit.